Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give site owners useful information about how their site is being used.

Cliq uses cookies and similar technologies (such as local storage) to operate the platform, keep you signed in, remember your preferences, and understand how you use our services.

These cookies are necessary for the platform to function and cannot be switched off. They are typically set in response to actions you take, such as signing in, setting preferences, or completing a booking.

• Authentication cookies — Managed by Supabase Auth, these cookies maintain your signed-in session so you don't need to log in on every page. They include access tokens and refresh tokens stored securely.
• Security cookies — Used to prevent cross-site request forgery (CSRF) and other security threats. These protect your account and transactions.
• Preference cookies — Store your display preferences such as theme settings (dark/light mode) to provide a consistent experience across visits.

Without these cookies, the platform cannot function properly. Blocking them may prevent you from signing in or completing transactions.

These cookies enable enhanced features and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

• Session state — Remember your filter selections, search preferences, and navigation state so you can pick up where you left off.
• Form data — Temporarily store form inputs so your progress is preserved if you navigate away and return.

If you disable these cookies, some features may not work as expected, but core platform functionality will remain available.

Some cookies on Cliq are set by third-party services that we use to operate the platform:

• Stripe — When you interact with payment forms, Stripe may set cookies for fraud prevention, payment processing, and security purposes. These cookies are governed by Stripe's Privacy Policy.
• Vercel — Our hosting provider may set cookies for performance monitoring and edge caching optimisation.

We do not use third-party advertising cookies or tracking pixels. Cliq does not serve ads and does not share your browsing data with advertising networks.

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored and delete them individually
• Block cookies from specific or all websites
• Set preferences for first-party vs. third-party cookies
• Configure automatic cookie deletion when you close the browser

Please note that blocking or deleting essential cookies will affect your ability to use Cliq. You may be unable to sign in, complete bookings, or access your dashboard.

Browser-Specific Instructions

To manage cookies in your browser, refer to your browser's help documentation. Common browsers include Chrome, Firefox, Safari, and Edge — each provides cookie management through their privacy or security settings.

Different cookies have different lifespans:

• Session cookies — Deleted automatically when you close your browser. Used for temporary state like form data and navigation context.
• Authentication cookies — Persist for up to 7 days to keep you signed in. A new token is issued automatically when your session is refreshed.
• Preference cookies — Persist for up to 1 year to remember your display and platform preferences.
• Third-party cookies — Retention periods are determined by the respective third-party service. Refer to their privacy policies for details.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the “last updated” date at the top of this page.

We encourage you to review this policy periodically. For more information about how we handle your data, please see our Privacy Policy.